Ordering & Product Availability

🧾 Placing an Order

  • Orders can be placed 24/7 through our official website.

  • Once an order is placed, you'll receive a confirmation email with your order summary.

  • Orders are processed only after payment has been received and verified.

  • We currently do not accept phone or social media orders to ensure security and accuracy.


💳 Payment Methods Accepted

We accept the following secure payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay, Google Pay (when supported)

  • All transactions are processed via secure third-party gateways—we never store your card info.


📦 Product Availability

  • Product listings reflect current stock, but availability is not guaranteed until your order is confirmed.

  • If an item becomes unavailable after ordering, we’ll:

    • Notify you via email

    • Offer a full refund or a similar product if available

  • Inventory levels are updated frequently but may vary due to demand or supplier delays.


💥 Pre-Orders & Special Releases

  • Pre-orders allow you to reserve items before their release.

  • Payment is taken at the time of purchase to secure your item.

  • Pre-order dates are based on manufacturer estimates and may shift.

  • If your cart has both in-stock and pre-order items, we may hold the full order until all items are available. To avoid delays, we suggest placing separate orders.


🔄 Order Changes & Cancellations

  • You may request to cancel or modify your order within 1 hour of placing it.

  • After this window, we begin processing and can't guarantee updates.

  • To cancel, email us promptly at endwestsports@gmail.com with your order number.


⚠️ Purchase Limits

To ensure fairness and availability:

  • We may limit quantities of rare or high-demand items per customer or household.

  • Suspicious, bulk, or duplicate orders may be flagged and reviewed for fraud or resale risk.


❓ Have Questions?

We’re here to help! Contact us if you're unsure about a product's status, release date, or restock timeline:

  • 📧 Email: endwestsports@gmail.com

  • ☎️ Phone: +1 (302) 781-9534